In This Section

General Travel Policy

Domestic Travel

International Travel

Preferred Vendors

Travel FAQs

Trip and Travel Tools

International Travel Risk Resources

Need to Travel?

Travel Agency Services

The University of Iowa currently has preferred travel agencies to provide assistance in obtaining airline tickets, making hotel/motel reservations and securing car rentals. Departments can use Destinations Unlimited at any time or Collegiate Travel Partners (CTP) through October 21, 2024. Travelers should know this service is an optional service and not required. Travelers are also reminded that all trip creation and travel reconciliation will continue in ProTrav.

Both suppliers issue electronic tickets (E-tickets) so that no ticket delivery is necessary.  The required documentation will be sent or e-mailed to traveler's prior to departure. Please see contact information and methods of booking below. 

Destinations Unlimited

  • The University of Iowa’s contract with Destinations Unlimited is active and ready to use for direct-agent reservations (phone or email) and booking through Concur. Concur is accessible at www.concursolutions.com. For more details and information you can visit https://www.duagency.com/uiowa-travel/.

    Travelers who have already registered an account with Concur will be able to utilize their same login information, a new account will not need to be created.

    Contact Information

    • Phone (non-emergency): (319) 351-4510
    • Phone (emergency after hours): 844-866-8808
    • Email: online@duagency.com

  • Upcoming trainings for Concur: please reach out to Tammy Paulus to be added to these online training events. 

    • Next training event is October 29th: 11:00 a.m.-12:00 p.m.  Additional training will be available on an as needed basis. 
    • Additional information and trainings can be found at https://www.duagency.com/uiowa-travel/.

     

Vendor #0000803446
Reservations                                    Users may make reservations through the local agent or the online portal Concur, accessible at https://www.duagency.com/uiowa-travel/.
Locations  Agent
Cedar Rapids Office		Agent
Coralville Office
708 5th St #5 Coralville, IA 52241
Hours of Operation                       M–F 8:00 a.m.–5:00 p.m. CST
Phone(319) 393-1359(319) 351-4510
After-Hours Emergency Center844-866-8808
Main Agent Emailonline@duagency.com
Contract / Bid #          16934 / RFP 15587
Term of Contract                            Through 7/31/2025
Concurwww.concursolutions.com (if you have not created a registration you will need to do so at registration prior to sign in). For more details and information or training guides you can visit https://www.duagency.com/uiowa-travel/.

 

Collegiate Travel Partners (CTP) 

The University of Iowa’s agreement with CTP will end on October 21, 2024. 

  • Any travel arrangements made with CTP need to continue to be serviced by CTP until that travel reservation is completed.

    Contact Information:

Vendor # 0001120663
Hours of Operation                       Hours: 8:00 AM – 6:00 PM CT, Monday – Friday or online anytime.
PhoneOnline phone number: (877) 208-1396

Agent (877) 288-7585 | (978) 319-6231

Group travel: For groups of less than 9 travelers, please call 1-800-523-9036 to speak with a CTP groups agent.

After-Hours Emergency Center(877) 288-7585 | (978) 319-6231               
How to contactEmail: na.online@travelctm.com (Concur online help only)Email: uiowa@ctptravelservices.com (assistance in planning travel)
Contract / Bid #RFP #18153 / #26507
Term of Contract                            Through 10/31/2024

 

Preferred Airlines

These discounts may be applied to tickets for Official University of Iowa business travel only and must be ticketed through our UI Preferred Travel Agencies.  This includes guests coming to the University of Iowa as well as UI students/faculty/staff traveling on University business.  Restrictions apply; agencies will verify discounts.

Questions? 

Contact Purchasing: