Monday, July 29, 2024

The Purchasing Department is excited to announce a new contract with Collegiate Travel Partners (CTP) for campus travel agency services beginning August 1, 2024.  CTP has been selected through a Regent bid process and will replace current contract with Destinations Unlimited.  The new agreement with CTP will provide competitive reservation costs, high levels of customer support, and will continue to provide access to self-booking options through Concur software. 

 

Travelers should begin contacting CTP for new travel reservations on August 1st with the contact information below.  Any travel needs prior to August 1st  should continue to go through Destinations Unlimited. 

 

Collegiate Travel Partners (CTP) Methods of Contact:

  • Phone: (877)288-7585 | (978)319-6231
  • Hours: 8:00 AM – 6:00 PM CT, Monday – Friday
  • Emergency After Hours: 6:00 PM – 8:00 AM CT, Monday – Friday, Weekends & Holidays
  • Email: uiowa@ctptravelservices.com (for reservations monitored 24/7) or Jared.King@ctptravelservices.com (general issues)
  • Website: https://www.ctp-travel.com/
  • Register with Concur prior to booking travel 

  • CTP Concur sign in for booking travel online

     

    Concur Access: will be available on 8/1/24.

    • Please note Concur will have a transition period of up to five (5) business days.  If users have issues during the first week of the contract accessing Concur the please use the methods of contact above.
    • CTP's Online Support Desk is able to assist with Concur:
      • Login Issues
      • Booking Errors
      • Navigation Support
      • Browser Compatibility
      • Payment Assistance
      • Troubleshooting Technical Glitches
      • Security Concerns
      • CTP's Online Support Desk may be reached at:

 

Additional information regarding the travel program can be found at https://ap-purchasing.fo.uiowa.edu/travel/preferred-vendors/university-preferred-travel-agencies-and-discount-airfare

CTM requests users have a self registration in the portal prior to calling to make a booking. Instructions on how to register are here or go direct to register at: https://www.concursolutions.com/registration/register_form.asp?regcode=UIOWA250019736.  Once created travelers will be able to book online via Concur, or Offline via an agent without delay. 

Any questions regarding the new agreement with CTP or this message should be directed to Tammy Paulus via email at tamara-paulus@uiowa.edu or phone at 467-0359.