News for International Travelers - Coronavirus
The University of Iowa is monitoring reports and recommendations regarding the 2019 Novel Coronavirus from national and regional health agencies on a daily basis, and is taking safety precautions to detect and treat any potential case of the virus by following the latest guidelines issued by the Centers for Disease Control and Prevention (CDC) and the Iowa Department of Public Health.
For more information about this please go to Coronavirus Updates
Airline Travel Updates
The below information is for the major US Carriers. For international travel that has been canceled, please call Destinations Unlimited and note that this situation is fluid and could change daily.
- You must cancel the ticket prior to travel or it will be of no value
- Travel must be booked by December 31st to be eligible for the penalty waiver window (200.00 reissue fee waived)
- Your ticket will still be valid for 1 year from date of issue, after Dec 31st the 200.00 penalty will apply.
United is now waiving all change fees for tickets issued prior to March 2, 2020 for all travel (domestic and international) for original travel dates March 9-April 30 2020. As long as the flight was canceled there should be a flight credit for the traveler that can be utilized for future flights without additional fees.
- New tickets must be reissued on/before December 31, 2020 or 12 months from original ticket date, whichever is earlier
- Rebooked travel must commence within 12 months from the original ticket issue date
- ORIGINAL TICKET MUST BE ISSUED ON OR BEFORE: March 2, 2020
United exception policy
DESTINATIONS UNLIMITED INC
Destinations Unlimited has provided the following update regarding the evolving coronavirus situation.
In light of the evolving Coronavirus (COVID-19) situation, we want to reassure you that the University of Iowa’s travelers' health, safety and well-being is our top priority. During this time, we encourage our University of Iowa travelers to review University insurance policies to make sure travelers are covered for quarantines and medical evacuation, especially for international destinations and high risk areas.
We recommend that you monitor the State Department for travel restrictions at travel.state.gov and check the Centers for Disease Control (CDC)’s latest reports at cdc.gov as well as the World Health Organization here for up-to-date information. These will help guide the University to make the best decision based on your travel plans. If you have travelers in and around impacted countries, we suggest you prepare them to follow the CDC recommendations for health screenings and quarantines.
If you currently have travelers with airline tickets booked, encourage them to check the airline websites or contact our agency, if booked through us, for any waivers available. We want you to remember that we are your advocate and monitor situations like weather disruptions, health situations or travel warnings that may impact your travel. Please contact your travel advisor or visit our website www.duagency.com with any questions.